Improving Efficiency While Building Resilient Transit Services

Download this white paper to discover learnings from leading transit providers that have adopted resilient service models in the face of uncertainty.

As economic recovery mounts, ridership is growing - but with increased ridership, agencies are beginning to experience longer wait times and added pressure on existing services.

While it remains unclear how quickly we can expect a return to normalcy, this white paper explores studies and statistics for expected recovery and presents use cases for designing flexible operations, including: 

• Best practices for serving increasing ridership with limited resources
• How to deploy and leverage rapid data analysis to respond quickly & improve service efficiency
• Tips for simplifying and increasing communication with riders
• How augmenting fixed route service with on-demand options can improve flexibility, increase coverage, and reduce cost

At its core, great transit is about reliable connection. Whether it’s students riding a bus to class, healthcare workers taking a shuttle to a clinic, or late night employees requesting an on-demand ride to work, transportation is an experience that’s both everyday and essential. The best transit agencies make commutes like these as simple and routine as possible—which meant the coronavirus pandemic has been a once-in-a-generation challenge.

Fortunately, transit agencies have adapted their services for the better, meeting the evolving needs of riders and setting themselves up for future flexibility.

Download our free white paper to learn more and begin planning for a full, equitable recovery of your own.